Synap1e

App Support

Sumwise Support

Official support for Sumwise. Contact us for technical issues, billing requests, privacy questions, and launch updates.

General support: support@sumwise.app

Privacy requests: privacy@sumwise.app

Legal inquiries: legal@sumwise.app

Typical response time: 1-2 business days

Billing and subscriptions

Manage or cancel subscriptions in iOS Settings > Apple Account > Subscriptions. If a purchase is not detected, use the restore purchase option in-app and contact support with your receipt details.

What to include for faster troubleshooting

  • Device model and iOS version
  • App version and the screen where the issue occurred
  • Steps to reproduce and expected behavior

Policies

Review our Privacy Policy and Terms of Service.